Buyer won...I sent invoice off with P+P on it...buyer pays minus P+P

How do I refund that Moneybookers transaction and get the buyer to pay me the correct amount ?

I have looked everywhere but can't seen to find it !

Hi Karen,

In the circumstance you have written about, why not just submit an email through delcampe system to your buyer and ask him/her to send the postage costs to your Money Bookers Account. Or find the orignal sale and resubmit a delcampe invoice with the added postage on it. and a note to subtract the cost of the item.

On Money Bookers, the only way to refund is to go to the SEND Tab and follow the directions. There does not appear to be a REFUND system as such. I have just checked through it all.

Regards
sheilagbr